Why have a funeral?

A Funeral Service is a time to come together to reflect on the life of someone who has had an impact on one’s life – it allows people a chance to show respect, to celebrate or to have prayers, to start the grieving process and to allow others the opportunity to show their respect.

How soon after death should a funeral be?

A funeral is generally arranged within 7 to 14 days from the passing.  Time is also needed for the family to cope with the funeral.

Who makes the funeral arrangements?

If the deceased left a will, then it is the responsibility of the executor who will convey to the family any special wishes expressed in the will and leave the arrangements to the family.  Authority rests with the next of kin when there is no will.

What is the cost of a funeral?

Funeral costs vary, it is important to understand exactly what is included in the Heritage and Heritage Funerals Professional Fee and what charges are additional. These additional charges are referred to as disbursements.

For details of our pricing please refer to the Funeral Costs and Options section of our website.

If you would like to obtain a detailed quote, please contact our office on 03 9800 3000.

Does a burial and cremation cost the same?

Cremation is usually the most economical choice.

Burial or Cremation – what choices?

With a burial, consideration needs to be given as to whether a new grave site needs to be purchased, or an existing grave to be used.  In the case of cremation have arrangements been made for the cremated remains, are they to be placed somewhere meaningful, scattered or retained in a keepsake such as an urn?

What is the difference between a coffin and a casket?

A coffin is shaped to resemble the body form meaning that it is broader at the shoulders and tapers in at the feet and head. Coffins have removable lids which are secured by thumb screws. Coffins are generally smaller in size.

Caskets are rectangle or straight edged in shape. They have a hinged lid and swing clasps to secure the lid. They are larger in size and more intricate in the detailing on the inside of the lid which is often something that can be desired at the time of service or viewing.

Is a viewing necessary?

Viewing of a loved one in the right circumstances, can bring great comfort to family and friends and gives an opportunity to say goodbye, ultimately a viewing is a choice to discuss with your Funeral Director and family.

Who organises paper notices?

You may wish to place the death notice yourself, or our staff can place the notice on behalf of the family. There is no legal requirement to place notices in the newspapers.